TERMS AND CONDITIONS

Last Updated: July 13, 2026

Welcome to Rawatan Rumah (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at https://rawatanrumah.com/ (the “Website”).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue your use of the Website.

1. Intellectual Property Rights

1.1. Exclusive Ownership: All content, features, and functionality on this Website—including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and trademarks—are the exclusive property of Rawatan Rumah and are protected by Malaysian and international copyright, trademark, and intellectual property laws.

1.2. Restrictions: You are granted a limited, non-exclusive, non-transferable license to access and view the Website for personal, non-commercial use. You must not copy, reproduce, republish, modify, distribute, or commercially exploit any content from our Website without explicit written permission from us.

2. Website Use and Prohibited Activities

As a condition of your use of the Website, you agree not to use the Website for any purpose that is unlawful or prohibited by these Terms. You agree not to:

  • Attempt to disrupt, damage, or impair the proper working of the Website or its servers.
  • Use any automated system (such as robots, spiders, or scrapers) to access or harvest data from the Website.
  • Introduce any viruses, trojan horses, worms, or other malicious or technologically harmful material.

Since this Website does not allow for user account creation or user-generated content uploads, any attempt to breach security or inject unauthorized scripts will be treated as a legal violation.

3. Feedback and Suggestions

We welcome your feedback and ideas to improve Rawatan Rumah. However, you acknowledge and agree that if you provide us with any feedback, suggestions, ideas, or testimonials (whether via email or support channels):

  • We shall own all rights to such feedback.
  • We are entitled to use, implement, or disclose the feedback for any purpose whatsoever without any restriction, obligation, confidentiality, compensation, or credit given to you.

4. Disclaimer of Warranties

4.1. As-Is Basis: This Website and all information contained herein are provided on an “as-is” and “as-available” basis without any warranties of any kind, either express or implied.

4.2. Accuracy of Information: While we strive to ensure that the descriptions of our home care and medical treatment services are accurate and up-to-date, we do not warrant that the information on the Website is entirely error-free, complete, or current.

5. Limitation of Liability

To the maximum extent permitted by applicable law in Malaysia, Rawatan Rumah (including its sole proprietor, employees, or agents) shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with:

  • Your use of, or inability to use, this Website.
  • Any temporary or permanent interruption, suspension, or termination of the Website.
  • Any reliance placed on the informational content found on the Website.

(Note: The terms governing actual home care treatment services rendered to clients are handled under separate physical or digital service agreements upon booking).

6. Governing Law

These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of Malaysia. Any dispute or legal claim arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Malaysia.

7. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Any changes will be posted directly on this page with an updated “Last Updated.” It is your responsibility to review these Terms periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those updates.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: